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COVID-19 Update: Our York consultation room PPE is in place, we are booking appointments and monitoring the situation closely. Appointments are on a pre-booked basis and one to one as standard practice.Please email us with any questions you may have or book a personal consultation in our York premises to assess your needs. Please note consultations are on appointment only, please call or email the office to arrange a suitable time and date.
Returns Policy: We request you do not return your orthotics for any reason until you have spoken to someone at the office, that way we can advise on the best course of action to deal with your queries. We also request that customers do NOT send them signed for, special or recorded delivery, as it delays the adjustment process. They need to be sent normal 1st or 2nd class post please.ADDITIONAL PAIRS CUSTOMER OFFER FOR 2020! All the shows we attend around the UK each year have been cancelled. So for those clients due to visit us for additional we are still able to produce customised orthotics based on previous analysis. So in light of this, we would like to offer all of our customers that have purchased our customised orthotics over the last three years a 50% discount on additional pairs! SAVING £150! Please contact us through our email link on the bottom of this page or contact form if this is of interest to you.